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Digital Transformation & Training for SMBs

Digital transformation and training for SMBs, starting from real business processes

A pragmatic path to identify digital priorities, choose tools with criteria and make people and processes capable of really using them.

Digitalizing does not mean accumulating software. It means understanding where information, manual activities, errors and organizational steps slow down work, so choose few sustainable interventions. Assessment and training help SMBs to build a roadmap, evaluate suppliers and develop internal skills on eCommerce, marketing, data, AI and digital processes.

When it is useful

Situations I can help you with.

The scope is adapted to the problem, available data and skills already present.

Processes depend on manual activities

Files, informal steps and duplicate data generate time, errors and little visibility.

Instruments are not adopted

Software and platforms exist but lack method, responsibility and applied training.

It is difficult to choose priorities

The technological proposals are many and it is necessary to distinguish real needs, prerequisites and expected returns.

Team needs to update skills

eCommerce, KPI, digital marketing, AI and governance require shared language and concrete cases.

What does it include?

What the Advisory Covers

01

Digital maturity assessment

Processes, data, tools, skills, responsibilities and main bottlenecks.

02

Digitalization roadmap

Uses houses sorted by value, feasibility, prerequisites, risk and adoption capacity.

03

Support for choice

Business requirements and criteria to evaluate solutions and proposals from suppliers.

04

Customized training

Workshops and training programs built around real business cases, data and responsibilities.

Method

A clear and verifiable path.

1

Listening

Objectives, processes, people and constraints of SMBs.

2

Map

Problems, data, tools and concrete opportunities.

3

Roadmap

Sustainable priorities, requirements and responsibilities.

4

Adoption

Training, verification and consolidation of the method.

Scope

Advisory Role with Clear Boundaries

I don't perform tasks from software house, help desk or continuous IT implementation. I can define requirements, support selection, train people and govern booting along with technical suppliers chosen by SMBs.

Measurement

KPIs to Track in Context

The indicators depend on the objectives, economic model and quality of the available data.

Process timeMistakes and reworkData completenessAdoption of instrumentsTeam autonomySkills acquiredRoadmap progress
Related professional experience

Experiences related to this service.

Internal professional roles, not In-Vidia consulting clients.

Indicative investment

A clear scope before starting.

The range helps assess initial fit. Final fees depend on goals, data, stakeholders and required availability.

Frequently asked questions

Before we start.

Clear answers on the scope, responsibility and working methods.

Does digital transformation require large investments?

Not necessarily. An assessment also serves to identify small but useful interventions and to avoid oversized solutions compared to processes and skills.

Is training standard?

No. Content, examples and exercises are adapted to the sector, roles and real problems of the organization.

Do you directly implement software?

No. I can define requirements, evaluate proposals and support governance; configuration and development remain with technical suppliers.

What topics can be discussed?

eCommerce, digital marketing, KPI, CRO, processes, data, AI applied, governance and skills needed for adoption.

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